Summer Health was launched in 2021, with the innovative idea of connecting parents to pediatricians for urgent care needs of their children, right from their homes.
Instead of rushing to the ER, parents could simply text a pediatrician and receive assistance within 15 minutes—offering a significantly less stressful experience than venturing to the ER in the middle of the night with a crying newborn.
A deeply empathetic product builder
Anton is a world-class designer: he is talented with user experience and visual design, and a deeply empathetic product builder. He knows our product inside and out, and has been with us since the start. It's a privilege to work alongside him to advance our mission to raise the healthiest generation.
At Summer Health, we continue to be amazed by the quality of work that Anton produces. He is a team player in every way - he gets involved with the team and customers to understand and embody the brand, and produces extremely clean, user-friendly designs as a result.
Ellen DasilvaCEO and Founder, Summer Health
Launching Everyday Care
Talking to parents made it clear we were filling a real gap. Yet, it wasn't long before they started asking our pediatricians for advice on everyday, non-urgent issues too, showing the depth of their need for reliable guidance.
Raising a child involves more than just seeking medical advice during emergencies.
It's about having access to reliable information for all your questions, whether they're significant or minor, at any moment they arise.
Things come up all the time, and I don't know whether it's an emergency or not
Summer Health makes me feel empowered in decision making and knowing what is “normal” vs cause for concern. I use it for figuring out what to worry about and also more everyday questions like sleep issues I’ve had particularly with my toddler, and my infant’s eating habits. Things come up all the time and I don’t know whether it’s an emergency or not, knowing that I can text a doctor and get their input in 15 minutes gives me peace of mind.
KatherineLawyer in Arlington, VA. 10 month old and 3 year old
"Is this normal?"
A common concern among the parents we spoke with centered on whether something was "normal." We've all seen how searching online for symptoms like a rash can lead to anxiety.
So, we aimed to address two needs:
offer parents a dependable source of information and
connect parents with specialists in crucial areas such as sleep, behavior, nutrition, and lactation.
Providing parents with trustable, relevant informationConnecting parents with specialists
Designing Everyday Care
In designing Everyday Care, we aimed to remain faithful to our brand while seizing the chance to reevaluate key elements of our visual design.
Urgent care prioritizes quick usability, simplicity, and clarity.
However, everyday care emphasizes comfort, warmth, and a personal touch, reflecting its role in providing a more nurturing and approachable user experience.
Section of www.summerhealth.com
Feedback and iteration
Getting everything perfect on the first try is rare. The strength of digital products lies in our capacity to release them, gather feedback, and make improvements.
Although we can collect initial user impressions before launch, it's only through their experience with the final product that we can truly understand and refine it.
This iterative process allows us to adjust and evolve our product based on real user interactions and feedback, ensuring that we continuously meet and exceed user expectations over time.
Personal reflection
I started collaborating with the team during the initial beta phase and have found it fulfilling to help bring this service to life.
Working with this dedicated, passionate, and hardworking team has been an exciting and rewarding experience. The team's dynamic fosters an environment that enables easy collaboration, rapid iteration, and a focused commitment to delivering an exceptional product.
