Engagement is an antimetric
February 14, 2020
As a word, engagement is meaningless. It’s a stand-in for any number of measurements collected by the tracking technology embedded into every website, app, and TV. For Google, engagement might mean the number of times an ad is seen. To Instagram, engagement is probably a complex formula comprising likes, comments, and follows. Netflix could count the number of hours the average person spends watching Friends as engagement.
A meaningless word, but a meaningful measurement; engagement drives algorithms. So engagement is closely monitored. Right now, product managers, designers, and engineers are planning, building, and shipping to drive more engagement. Those measurements feed the formulae that guide what shows we watch, what ads we see, and what products we buy.Engagement is an antimetric
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