Writing for UX: some practical tips

Anjana Menon with some great practical tips on how to write for better UX:

Consistent: condition your users

…don’t use ‘Reserve a Table’ in one place and ‘Book a Table’ in another. While they might mean the same thing, labels and CTA buttons condition the user, while they learn how to navigate through your website/app…

I get annoyed when companies mix ’email’ with ‘e-mail’. This is, again, why I think it’s important that designers write.

Newsletter

I write a newsletter every two-four weeks. I'll let you decide if it’s any good but people seem to stay on. In fact, thousands of smart people incl. designers from Amazon, IDEO, Figma and Shopify are subscribers.

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